Shipping & Processing Time

Shipping & Processing Time

Please allow between 1-2 days dispatching time for all orders.  Standard Free UK orders will be delivered by Hermes fully insured and tracked which will take approximately 3-5 working days .  You can apply for a faster delivery service at a cost with UPS fully insured and tracked which will take approximately 1-3 working days .  All oversea's deliveries will be made by UPS all dispatched from Shepperton TW17 South West London.

Packaging

We completely respect how fragile these Antiques are so we take great time and effort wrapping these precious items for delivery.  All items are firstly wrapped in brown paper then several layers of bubble wrap then placed into a decent sized strong cardboard box with several air cushions all around the item.  100% record in delivering items without any damage.  All purchases come with a receipt document. 

Payments

All payments are secured by SSL, Stripe & Paypal. Thousands of people make transactions every month.  You can alternatively contact me if you would like to do a bank transfer/cheque or cash on collection. 

Returns

To be eligible for a full refund it must be within 14 days from the purchase date in the original condition it was received in.  Items shipped back to unit 4 Govett Avenue Shepperton Business estate TW17 8BA.  You must use a delivery service with adequate insurance and tracking.  Please use the original packaging.  Once returned and checked you will receive a full refund and informed by email.      

Descriptions

All items are described to the best of my knowledge any questions please don't hesitate in contacting me at info@michaeljantiques.com